Voxera
This policy describes how the Voxera desktop app and related official site handle information. It is provided for transparency; consult a qualified professional for legal advice in your jurisdiction.
Scope
It covers the Voxera client on Windows and macOS and our static marketing pages (home, FAQ, contact, this policy). It does not govern third-party sites or services you use separately—see their policies.
Contact
Questions, access, correction, or deletion requests: Contact. We may ask for information to verify your identity.
Categories of data
- Audio. Recordings are sent through our managed API to our speech-to-text subcontractor for transcription.
- Text. Transcripts and optional AI steps (e.g. proofreading, custom instructions) may be sent through our API to our language-model subcontractor.
- Screen context (Pro). Words gathered from the foreground window may be included in the transcription prompt sent on the same transcription path to improve recognition.
- Account. If you use sign-in, your email and provider identifiers are stored in our backend and linked to your user record.
- Sync (signed-in). Settings, dictionary, and history can be stored on our backend when you use cloud sync.
- Billing. Pro purchases are processed by our payment processor; card and billing data are governed by that provider’s terms and privacy policy.
- Updates. The app may query a public release endpoint to check for new versions.
Identifiers & contact
If you sign in with a third-party account: email and provider identifiers are stored in our backend as described elsewhere in this policy. The marketing site’s Contact page opens your email app with our support address; we do not receive anything until you send mail from your own provider. What you include in that message is between you and your mail provider until it reaches us.
Purposes
Providing transcription, text injection, optional AI features, account and plan management, sync for signed-in users, billing through our payment processor, security, legal compliance, and improving the service.
Legal bases (reference): Depending on your region, processing may rely on contract performance, legitimate interests, consent, or legal obligation. Ask a professional for advice specific to you.
Disclosure
We share data with subprocessors as needed to run Voxera, comply with law, respond to lawful requests, and protect life, safety, and rights where required. We do not sell personal information for money or other consideration in the sense of U.S. state “sale” definitions as they apply to our current business model.
Subprocessors
Including but not limited to: providers used for sign-in, hosting and API infrastructure, speech-to-text and language-model processing, payments, email delivery, and release or update checks. Specific vendors may change; we rely on their published terms and privacy notices where applicable.
Cookies & the website
Our pages are mostly static. We load fonts from a third-party font service; your browser may send standard connection data (e.g. IP) to that provider. We do not use first-party advertising cookies on these pages by design. Your browser can block third-party requests or cookies; layout may change.
Retention
We keep data only as long as needed to operate the service, meet legal duties, and maintain backups. Some technical or legal limits may delay deletion. Contact us for deletion or export requests.
Security
We use reasonable technical and organizational measures (e.g. encryption in transit where applicable, access controls). No system is perfectly secure.
Automated decision-making
Voxera processes voice and text when you use the product. We do not use fully automated profiling solely to produce legal or similarly significant effects as a primary goal of the current design.
Children
Voxera is not directed at children under 13. Parents and guardians should supervise minors’ use.
International transfers
Providers may process data outside your country. Transfers may rely on contractual safeguards required by applicable law.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or export personal data, object to certain processing, withdraw consent where processing is consent-based, or complain to a supervisory authority. Contact us to exercise those rights; we will respond within a reasonable time.
Third-party links
Our site may link to download pages, checkout flows for paid plans, or other services. Their privacy practices apply when you leave our pages.
Changes
We may update this policy and will change the “Last updated” date. For material changes we will use reasonable notice (e.g. on this page or in the app where practical).